Our cloud communications system was designed, developed, and built from the ground up to operate natively in the cloud environment, without any legacy or on-premises dependencies. This approach means that the entire system, including business PBX (Private Branch Exchange), audio and video conferencing, contact center, and business texting, is specifically architected to take full advantage of cloud computing capabilities and benefits.
Scalability to Meet Your Business Needs: As your business grows, so do your communication requirements. Our Cloud Communications system allows for seamless scalability, accommodating your evolving needs without the need for costly hardware upgrades. Add or remove phone lines, extensions, or features as your business demands, ensuring maximum efficiency and cost-effectiveness.
Business Continuity and Disaster Recovery: Vozmia Cloud Communications ensures that your communication remains uninterrupted, even during unforeseen events or natural disasters. With redundant servers, automatic backups, and disaster recovery mechanisms in place, your business can maintain its operations and stay connected with minimal disruption.
Simplified Setup and Maintenance: Bid farewell to complex installations and cumbersome maintenance procedures. With our cloud-based solution, all you need is an internet connection and compatible IP Phones and ATAs to get started. No more dealing with physical hardware or the hassle of on-site upkeep. We handle all the technical aspects, ensuring a hassle-free experience.
In today's fast-paced business world, seamless and efficient communication is crucial for success. That's where Vozmia Cloud Communications steps in. Our cloud-based virtual PBX and Contact Center system revolutionizes the way businesses handle their communication needs, ensuring enhanced connectivity, flexibility, and scalability like never before.
Vozmia is a cutting-edge phone system hosted in the cloud, rather than relying on traditional hardware installed in your office. With Vozmia Cloud Communications, your phone system is no longer confined to physical limitations. Instead, it harnesses the power of the cloud to provide a feature-rich, reliable, and future-proof communication solution.
Vozmia enables your business to communicate internally and with the outside world through phone calls, business texting, audio conference calls, and video conference calls. It is your business communications system. Elevate your communications today!
A "born in the cloud" Contact Center (customers calling you) and Call Center (you making outbound calls) operate entirely in the cloud, providing customer service and support functionalities through various channels such as voice, email, chat, and social media. This cloud-native approach enables rapid scalability and allows businesses to adjust their contact center resources based on demand. You can hire on-demand resources from around the globe and they will all be centralized in a single Call and Contact Center.
The cloud-based contact center also integrates with customer relationship management (CRM) systems and analytics tools, offering valuable insights for improved customer interactions.
Auto-Attendant IVR
Call Reporting & Analytics
Mobile Apps